Customer Success Manager

Here at leapfrog, we develop complex web-based software solutions and digital products that we market ourselves, operate and constantly improve for our customers and users.

Sounds exciting? It is! After the market launch of some digital products, we would like to expand our onsite team in Flensburg and continue to grow on and with our projects. We are currently working on several challenging projects in the areas of Software-as-a-Service (SaaS) and digital transaction processing. And for this we need you!

To do

  • You support our product (software platform for municipal water suppliers)

  • You are the contact person for our customers and project partners

  • You will carry out the onboarding of new customers and users as well as accompanying training measures for our product

  • In contact with our customers you develop ideas and solutions for the further development and improvement of our products and services.

  • You introduce our customers to new functions and processes

  • Project management, schedule coordination and consulting

Why leapfrog?

  • Full-time or part-time as well as home office hours possible

  • Flexible working time models possible

  • Active participation in the design and further development of our platforms and software solutions

  • Useful and value-adding digital products

  • Challenging field of activity

  • Modern equipment in our newly designed offices

  • Perfect for friends of the north! With a high quality of life in the city of Flensburg and on the Flensburg Fjord

Your profile

  • You are an open, friendly and communicative personality

  • Organisational talent

  • Understanding and interest in digital offers and software products

  • You enjoy customer contact and proactive customer advice

  • Relevant experience in customer advice and customer service desirable

  • Also suitable for career starters or career changers with a willingness to learn

  • You enjoy working in a small, agile team

We look forward to getting to know you! Just send us an email to We will then clarify everything else in direct contact. We will also be happy to answer your questions about this position in advance.

Please send your application by e-mail to:

leapfrog gmbh
Friedheim 4
24944 Flensburg

Of course, our job offer is directed at all candidates regardless of ethnic origin, gender, religion, ideology, disability, age or sexual identity.

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